Privacy Policy

1. Data Controller

Art Buddies, operated by Bader AlShaitan and siblings, is the data controller responsible for the personal data collected through this website. We are registered and operating in the State of Kuwait.

If you have any questions about this Privacy Policy or our data practices, please contact us at support@artbuddieskw.com.

2. Legal Basis & Compliance

This Privacy Policy is issued in compliance with Kuwaiti Law No. 20 of 2014 concerning Electronic Transactions, and the Data Privacy Protection Regulation issued by the Communication and Information Technology Regulatory Authority (CITRA). We are committed to handling your personal data lawfully, fairly, and transparently.

3. Information We Collect

We collect personal data that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This may include:

• Name and contact details (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communications and correspondence with us

We also automatically collect certain technical information when you visit our site, including your IP address, browser type, device information, and browsing behavior, using cookies and similar technologies.

4. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders, including payment, shipping, and invoicing
• To communicate with you about your orders, account, or inquiries
• To send you marketing communications, if you have opted in
• To improve our website, products, and services
• To detect and prevent fraud or security incidents
• To comply with legal obligations under Kuwaiti law

We will not use your personal data for purposes incompatible with those disclosed in this Privacy Policy without obtaining your consent where required by law.

5. Sharing & Disclosure of Personal Data

We may share your personal data with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and analyzing website performance. These providers are contractually obligated to protect your data and use it only for the specified purposes.

We may also disclose your personal data where required by Kuwaiti law, regulatory authorities, or court orders, or to protect our legal rights, property, or safety, and that of our users or the public.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements under Kuwaiti law. Order and billing information is typically retained for a period of five (5) years in accordance with applicable commercial and tax regulations.

When your personal data is no longer required, we will securely delete or anonymize it in accordance with our data retention procedures.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Cross-Border Data Transfers

Your personal data is primarily stored and processed within the State of Kuwait. If we transfer your data outside Kuwait, we will ensure that adequate safeguards are in place to protect your data in accordance with applicable Kuwaiti data protection regulations, including contractual protections approved by the relevant authorities.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies in accordance with this Privacy Policy and applicable Kuwaiti regulations.

10. Your Rights

Under Kuwaiti data protection regulations, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data, where legally permissible
• Object to or restrict the processing of your personal data in certain circumstances
• Withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us at support@artbuddieskw.com. We will respond to your request in accordance with applicable Kuwaiti law.

11. Complaints

If you believe that we have not handled your personal data in accordance with this Privacy Policy or applicable Kuwaiti law, you have the right to lodge a complaint with the Communication and Information Technology Regulatory Authority (CITRA) in Kuwait.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

• Email: support@artbuddieskw.com
• Business Name: Art Buddies — By Bader AlShaitan
• Location: State of Kuwait

Effective Date: June 2026